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Yes, we charge £11.00 for delivery within Europe and £25.00 for international delivery. Please email email@example.com to confirm that you are an overseas customer or if you have any queries about overseas orders. You will be responsible for all import fees at the destination.
Where shipping cannot be obtained within a reasonable margin of the quoted prices, for example, if you require a faster service, or a particularly large order, we reserve the right to invoice you for the full shipping amount, or to refund your purchase.
When will I receive my goods?
We will normally ship within three working days if the item is in stock. If the item is not in stock we will contact you to let you know when we can get it for you and you can decide if you would like to wait. Your items will be sent via courier and all orders above £50 are sent using a recorded or signed-for service. Due to the coronavirus pandemic, delays are possible but we will do our best to minimise them.
Returns, Refunds and ExchangesEvery item is checked for defects and carefully packed in protective packaging before it is sent to you. Cashmere products are delicate so please take care when opening and trying on.